Cancellation/Late Policy:
Please arrive 10 minutes early to your massage in order to start at your scheduled appointment time. Late arrivals may shorten the duration of your massage.
Please cancel appointment within 24 hours of your scheduled time. Failure to provide your therapist/practitioner with a 24 hour notice will result in a cancellation fee of 25% of the service(s) booked. Appointments cancelled with less than a 4 hour notice will be charged 50% of the service(s) booked.
No call no shows will be charged for 100% of the services scheduled and may result in possible termination as a client. Packages and gift certificates will be redeemed in the case of a no show.
***Unconfirmed appointments do not count as a cancelled appointment. Please cancel online or contact our office.
Please arrive 10 minutes early to your massage in order to start at your scheduled appointment time. Late arrivals may shorten the duration of your massage.
Please cancel appointment within 24 hours of your scheduled time. Failure to provide your therapist/practitioner with a 24 hour notice will result in a cancellation fee of 25% of the service(s) booked. Appointments cancelled with less than a 4 hour notice will be charged 50% of the service(s) booked.
No call no shows will be charged for 100% of the services scheduled and may result in possible termination as a client. Packages and gift certificates will be redeemed in the case of a no show.
***Unconfirmed appointments do not count as a cancelled appointment. Please cancel online or contact our office.
PLEASE NOTE:
The therapist has the right to refuse or end any session if the following occur:
• inappropriate or sexual conduct
• poor personal hygiene
• sickness or contagious disease
Client will be charged for the full allotted time if the session is denied or ended early due to any above occurrences.
**Please be courteous and shower before your appointment, thank you
Revised 6/31/2023
The therapist has the right to refuse or end any session if the following occur:
• inappropriate or sexual conduct
• poor personal hygiene
• sickness or contagious disease
Client will be charged for the full allotted time if the session is denied or ended early due to any above occurrences.
**Please be courteous and shower before your appointment, thank you
Revised 6/31/2023